Terms & Conditions
Last Updated: Apr 27, 2025
1. Acceptance of Terms
By using AJK Hosting's website, products, and services, you agree to these Terms and Conditions in full. If you disagree with any part of these terms, you may not use our website or services.
2. Services Provided
AJK Hosting provides web hosting, reseller hosting, and domain registration services. Our hosting plans and services are subject to the following terms and conditions.
2.1 Account Registration
To access our services, you are required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account login details.
2.2 Service Availability
We strive to provide a reliable service, but interruptions may occur due to unforeseen circumstances. AJK Hosting does not guarantee uninterrupted service and is not liable for any damages caused by downtime or service interruptions.
3. User Responsibilities
As a valued customer of AJK Host, you are responsible for using our services in compliance with all local and international laws. By purchasing and using our services, you agree to the following terms:
- Do not use our hosting services for any unlawful, fraudulent, or malicious activities.
- Strictly avoid sending spam emails, running phishing campaigns, or engaging in any activities that may harm others.
- Do not host, share, or distribute any content that is illegal, abusive, obscene, defamatory, or infringes upon intellectual property rights.
- Respect Pakistan's IT laws and international cybersecurity regulations while using our services.
- Ensure that all content hosted under your account complies with AJK Host's Acceptable Use Policy.
Failure to comply with these conditions may result in the suspension or termination of your account without notice.
4. Payment and Fees
All payments for AJK Hosting services must be made in advance. You agree to pay all applicable fees for the services you select. Non-payment may result in suspension or termination of your account.
4.1 Billing Cycle
Billing cycles vary depending on the plan you choose. We will automatically renew your service at the end of each billing cycle unless you cancel your service.
4.2 Refunds
AJK Hosting offers a 30-day money-back guarantee on certain hosting services. Domain registrations and certain other services are non-refundable.
For full details, please review our complete Money Back Guarantee Policy.
5. Cancellations and Termination
You may cancel your services at any time by contacting our support team at support@ajkhost.com. We reserve the right to suspend or terminate your account if you violate any part of these Terms and Conditions.
6. Limitation of Liability
AJK Hosting is not liable for any direct, indirect, incidental, or consequential damages that arise from the use or inability to use our services. This includes, but is not limited to, data loss, service interruptions, or financial losses.
7. Intellectual Property
All content, trademarks, logos, and other intellectual property on the AJK Hosting website are the property of AJK Hosting or our licensors. You are not permitted to use any of this intellectual property without our prior written consent.
8. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date. Your continued use of our services after any such updates signifies your acceptance of the new terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
AJK Hosting
Address: AJK HOST Kotli Mirpur Road Azad Kashmir, Pakistan
Email: support@ajkhost.com
Phone: +92-346-1185875
