Privacy Policy

Last Updated: Apr 27, 2025

1. Introduction

At AJK Hosting, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information such as your name, email address, phone number, billing information, and other details you provide during account registration.
  • Non-Personal Information: This includes information about your use of our website, such as your IP address, browser type, and usage data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our hosting services.
  • To process payments and manage billing.
  • To communicate with you about your account and services.
  • To improve our website and customer support.
  • To comply with legal obligations.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following reasons:

  • To process payments (e.g., payment processors).
  • To comply with legal requirements.
  • To protect the rights and safety of our users.

6. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your computer that help us improve our website. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our services signifies your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

10. Money Back Guarantee Policy

At AJK Host, we are committed to delivering the highest quality hosting services to our customers. We offer a 3-Day Money Back Guarantee on monthly hosting plans and a 30-Day Money Back Guarantee on annual hosting packages, ensuring your complete satisfaction.

Please note that domain registrations, SSL certificates, and additional services are non-refundable. Furthermore, applicable bank charges and administrative costs will be deducted from any eligible refunds.

For full details, please review our complete Money Back Guarantee Policy.

AJK Hosting
Address: AJK HOST Kotli Mirpur Road Azad Kashmir, Pakistan
Email: support@ajkhost.com
Phone: +92-346-1185875